Scottish Opera: Donor Engagement Manager

Scottish Opera

Location: Glasgow

Salary: £32,703.20 per annum

Deadline: 11/10/24

Are you passionate about the arts and fundraising? Are you an experienced fundraiser looking for a new challenge? If so, we want to hear from you!

Location: Elmbank Crescent, Glasgow and occasional travel to other locations across Scotland

Salary: £32,703.20 FTE per annum plus benefits

Hours: Standard office hours are 35 hours per week, 9.30am to 5.30pm, Monday to Friday, with an hour for lunch. This post also requires evening and weekend working when necessary. Option for hybrid/flexible work is available.

Contract: Permanent

Closing date for applications: 5pm, Friday 11 October 2024


Scottish Opera is Scotland's national opera company, known for its innovative productions and commitment to bringing opera to audiences across the country. Based in Glasgow, our mission is to engage, inspire, and entertain through the power of opera.

As Donor Engagement Manager, you will play a vital role in recruiting new donors for Scottish Opera. We’re looking for someone with a passion for donor acquisition and an ability to utilise data analysis to drive an effective recruitment strategy. This strategy will encompass events, mailing campaigns, digital fundraising and social media messaging that successfully engages individuals and represents Scottish Opera’s values and purpose.

You will work with the Director of Fundraising and the Individual Giving Team to forge new relationships, establish a great basis for future giving and generate new income for the Company.

Key responsibilities:

- To plan and deliver a recruitment strategy designed to grow our lower and mid giving levels,
- To develop the strategy with a financial target of £25,000 new income in year one, and an additional £25,000 income in year two, plus an 80% retention rate for new supporters
- To ensure that donors have an excellent experience supporting Scottish Opera from day one, with opportunities and reasons to increase their giving alongside outstanding, thoughtful stewardship

Requirements:

- Proven experience of making the ask and developing a data-driven strategy.
- Proven experience of producing a compelling call to action and generating positive responses, whether via sales or participation.
- Knowledge of individual giving fundraising techniques and fundraising best practices across the whole charity sector.

or

- An understanding of excellent customer service and willingness to learn fundraising techniques, attend training and learn from colleagues.
- An interest in opera or the performing arts and an understanding of an arts environment would be an advantage.

For further information, please contact recruitment@scottishopera.org.uk or visit https://www.scottishopera.org.uk/vacancies/donor-engagement-manager/

The deadline is Friday 11 October 2024 at 17:00.